Wipro Off Campus Drive 2024: Recruiting for Executive Post

Wipro Off Campus Drive 2024 | Wipro has recruit Any Degree candidates for Executive / Senior Executive | Apply Online | goodwillness.com

Wipro Off Campus Drive 2024 : Wipro is recruiting job applicants for the Executive / Senior Executive position Through off campus in Chennai Tamilnadu . Candidates with a Any Degree are eligible to apply online for Executive / Senior Executive position. Eligible applicants are invited to submit applications. As a consequence, competent and eager candidates should submit an Wipro online application. If you truly want to work at Wipro, this recruitment opportunity is for you.

About Company : Wipro Limited is an Indian multinational technology corporation that offers IT, consulting, and business process services.

Notice for Wipro Off Campus Drive 2024

Wipro is recruiting Any Degree candidates for the role of Executive / Senior Executive. The information about the position of Executive / Senior Executive includes educational qualification, job description, hiring process and skills required for this Wipro Off Campus Drive 2024. Bookmark our “Today’s Jobs” website to get informed about the latest openings in the public and private sectors.

Wipro Off Campus Drive 2024 Overview

Qualification details for Wipro Off Campus Drive 2024

Support process by managing transactions as per required quality standards

1. Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
2. Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
3. Update own availability in the RAVE system to ensure productivity of the process
4. Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions
5. Follow standard processes and procedures to resolve all client queries
6. Resolve client queries as per the SLA’s defined in the contract

Job Description for Wipro Off Campus Drive 2024

Deliver excellent customer service through effective diagnosis and troubleshooting of client queries

1. Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
2. Assist clients with navigating around product menus and facilitate better understanding of product features
3. Troubleshoot all client queries in a user-friendly, courteous and professional manner
4. Maintain logs and records of all customer queries as per the standard procedures and guidelines
5. Accurately process and record all incoming call and email using the designated tracking software

Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client

1. Undertake product trainings to stay current with product features, changes and updates
2. Enroll in product specific and any other trainings per client requirements/recommendations
3. Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
4. Update job knowledge by participating in self learning opportunities and maintaining personal networks

Wipro Off Campus Drive 2024 Online Apply Link

Note : Apply Before the link Expires

Double Click to Apply Online

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Wipro Off Campus Drive 2024 FAQs

Q1. How to apply Wipro Off Campus Drive 2024?

Ans. you can apply for this role through Online.

Q2. What is the Wipro Off Campus Drive 2024 Selection Process?

Ans. Wipro Selection is based on an online written test, a group discussion, a technical interview, and an HR interview.

Q3. What is the job location for Wipro Off Campus Drive 2024?

Ans. The Job location for this post is Chennai , Tamilnadu