Wipro Chennai Recruitment 2024 | Wipro has recruit Any Degree candidates for Associate | Apply Online @ official website | www.goodwillness.com
Wipro Chennai Recruitment 2024 : Wipro has to recruit applicants for Associate role through off campus in Chennai Tamil Nadu . Candidates holding a Any Degree degree are eligible to apply for this job post. Applications are invited from eligible candidates. As a result, people who are qualified and eager should submit an online application. If you are really wish to make your career with Wipro this recruiting is useful to you.
About Company : Wipro Limited is an Indian multinational technology company that provides information technology, consulting, and business process services
Notice for Wipro Chennai Recruitment 2024
Wipro is recruiting Any Degree candidates for the role of Associate. The information about the position of Associate includes educational qualification, job description, hiring process and skills required for this Wipro Chennai Recruitment 2024. Bookmark our "Today's Jobs" website to get informed about the latest openings in the public and private sectors.
Wipro Chennai Recruitment 2024 Overview
| Organization | Wipro |
| Job Category | Private jobs |
| Job Role | Associate |
| Qualification | Any Degree |
| Total Vacancy | Various |
| Experience | Experienced |
| Job Location | Chennai , Tamil Nadu |
| Salary | As per norms |
| Apply Mode | Online |
| Official Website | https://www.wipro.com/ |
Qualification details for Wipro Chennai Recruitment 2024
Field Requests: Handle all incoming help requests from clients via telephone and/or emails courteously.
Document Information: Record all pertinent end-user information, including name, department, contact details, and the nature of the issue.
Update Availability: Keep your availability updated in the RAVE system to ensure process productivity.
Track and Document Queries: Record, track, and document all queries received, problem-solving steps taken, and successful or unsuccessful resolutions.
Follow Standard Procedures: Resolve client queries by adhering to the standard processes and procedures.
Meet SLAs: Address client queries according to the SLA’s defined in the contract.
Access Resources: Utilize internal knowledge bases, resources, and FAQs to aid in resolving client issues effectively.
Learn Product Details: Gain knowledge about the products to improve client interaction and troubleshooting.
Analyze Call Logs: Document and analyze call logs to identify recurring trends and prevent future issues.
Maintain Self-Help Documents: Update self-help documents for customers to expedite resolution times.
Escalate Issues: Identify red flags and escalate serious client issues to the Team Leader if resolutions are delayed.
Ensure Compliance: Provide all product information and disclosures to clients before and after call/email requests.
Avoid Legal Challenges: Comply with service agreements to avoid legal issues.
Job Description for Wipro Chennai Recruitment 2024
Purpose of Interaction
Internal
Team Leaders
Performance review
HR
Hiring and employee engagement and retention
Training Team
Capability development
Technical Lead
Training, issue escalation/ resolution
External
Client
Query Resolution
Display
- Functional Competencies/ Skill
- Process Knowledge - Knowledge of assigned process, tools and systems - Foundation to Competent
Wipro Chennai Recruitment 2024 Selection Process
The selection process for the Associate post at Wipro includes several stages, such as:
Online aptitude test: To evaluate a candidate's aptitude in areas like verbal ability, numeric aptitude, and logical thinking, they will need to complete an online aptitude test.
Group Discussion: After passing the aptitude test, candidates will be asked to take part in a group discussion where their leadership, problem-solving, and communication skills will be assessed.
Technical Interview: A panel of technical specialists will conduct an interview with candidates who make it through the group discussion. The purpose of this interview is to evaluate the candidate's technical proficiency in relation to the Mainframe Trainee position.
HR Interview: An interview with the HR staff is the last step in the selection process. During the interview, the candidate's motivation, attitude, and general fit for the position and business will be examined.
How To Apply Wipro Chennai Recruitment 2024
- Eligible applicants are advised to open online Apply Link (Link given below).
- This link open new tab on your browser
- Carefully read the page above, then find for the apply button on this page
- Enter all of your educational background, professional experience, and other required information.
- Upload your resume.
- Check the details before submitting.
- We'll notify you via phone or email if you've been chosen.
- The shortlisted candidates will also get information about the interview and the location via email.
Wipro Chennai Recruitment 2024 Online Apply Link
Note : Apply Before the link Expires
goodwillness.com wishes you the best of luck. Keep following our goodwillness website to receive rapid updates on upcoming jobs in the public and private sectors, placement papers, Syllabus, interview questions, and much more. Thank You
Wipro Chennai Recruitment 2024 FAQs
Q1. How to apply Wipro Chennai Recruitment 2024?
Ans. you can apply for this role through Online.
Q2. What is the Wipro Chennai Recruitment 2024 Selection Process?
Ans. Wipro Selection is based on an online written test, a group discussion, a technical interview, and an HR interview.
Q3. What is the job location for Wipro Chennai Recruitment 2024?
Ans. The Job location for this post is Chennai , Tamil Nadu
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