IBM Off Campus Drive 2024 : Massive Hiring as Technical Support Professional | Apply Online

• Bachelor’s degree in Computer Science or related field, or equivalent practical experience.
• At least 1-2 years of industry experience.

Required Technical and Professional Expertise: 

• Strong communication skills, both written and verbal.
• Familiarity with Agile methods and tools and process flows.
• Demonstrated teamwork orientation.
• History of learning and applying skills with technical applications
• Work in a customer-facing role, on a rotational shift model basis, participating in on-call/production-down support rotation.
• Knowledge DBs and Networks a plus
• Good Troubleshooting skills in On-prem, SaaS, Platform and Network environments.

Preferred Technical and Professional Expertise: Cloud Pak for Business Automation experience a plus. Javascript and Python skills preferred.

• We are looking for a Technical Support Professional to join the IBM Engineering Life Cycle Management (ELM) Product Support team. This team of highly skilled and motivated individuals provide technical support to IBM clients.
• Understanding, narrowing and defining the scope of clients concerns in terms of stating the problem and understanding its scope.
• Managing client expectations and understanding the nature of the issue in terms of technical impact and pervasiveness. Utilizing technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution using problem determination/problem analysis skills.
• You work closely with the Services, Development and SRE teams to correct identified product issues. Communicating updates and action plans to customer or IBM representative as per response guidelines.
• Ability to record and document each step of the problem-solving effort including any interaction with the client. Sharing knowledge and expertise with the team and the clients, such as writing technotes, blogging in social media, etc.

• Eligible applicants are advised to open online Apply Link (Link given below).
• This link open new tab on your browser
• Carefully read the page above, then find for the apply button on this page
• Enter all of your educational background, professional experience, and other required information.
• Upload your resume.
• Check the details before submitting.
• We'll notify you via phone or email if you've been chosen.
• The shortlisted candidates will also get information about the interview and the location via email.

Q1. How to apply IBM Off Campus Drive 2024?

Ans. you can apply for this role through Online.

Q2. What is the IBM Off Campus Drive 2024 Selection Process?

Ans. International Business Machines Corporation Selection is based on an online written test, a group discussion, a technical interview, and an HR interview.

Q3. What is the job location for IBM Off Campus Drive 2024?

Ans. The Job location for this post is Bangalore , Karnataka