CSG Off Campus Drive 2024 | CSG International has recruit Bachelor’s degree candidates for Service Desk Analyst | Apply Online @ official website | www.goodwillness.com
CSG Off Campus Drive 2024 : CSG International has to recruit applicants for Service Desk Analyst role through off campus in Bangalore Karnataka . The applicants who are finished in Bachelor's degree Eligible to apply for this role. Applications are invited from eligible candidates. As a result, people who are qualified and eager should submit an online application. If you are really wish to make your career with CSG International this recruiting is useful to you.
Notice for CSG Off Campus Drive 2024
CSG International is recruiting Bachelor's degree candidates for the role of Service Desk Analyst. The information about the position of Service Desk Analyst includes educational qualification, job description, hiring process and skills required for this CSG Off Campus Drive 2024. Bookmark our "Today's Jobs" website to get informed about the latest openings in the public and private sectors.
CSG Off Campus Drive 2024 Overview
| Organization | CSG International |
| Job Category | Private jobs |
| Job Role | Service Desk Analyst |
| Qualification | Bachelor's degree |
| Total Vacancy | Various |
| Experience | 02 years |
| Job Location | Bangalore , Karnataka |
| Salary | As per norms |
| Apply Mode | Online |
| Official Website | https://www.csgi.com/ |
Qualification details for CSG Off Campus Drive 2024
Perks & Benefits
- Work from Home, in-office, or hybrid
- Paid Vacation, Volunteer, Compassionate, and Holiday Time Off
- Insurance coverage for the family including in-laws, group personal accident and term life insurance policy
- Employee Insurance Top-Up
- Tele consultation
- Sodexo
- Emotional and Mental Well-being Support
- Parental Leave
- Education and Internet reimbursement
Who will love this job
- A hybrid – you excel when you can choose your work style - remote, in-office, or a combination of both
- An analyzer – you enjoy making sense of data, finding resolutions to make meaningful recommendations
- A thinker – you take advantage of resources and implement ideas in new ways to find solutions
- An empath – you know how to connect and communicate with different audiences worldwide
- A collaborator – you love to work on projects that have functional workflows
What you'll do
- Report to the Service Desk Manager, handling initial calls from internal customer inquiries or incidents.
- Responsible for answering questions, create initial tickets and perform incident resolution
- Maintain contact with the customer on created Incidents, communicating status and resolution updates.
- Gather and record incident details in the tracking system, including but not limited to descriptions, customer information, affected components, business impacts, workflows, and severity levels
- Escalate customer incidents when unable to resolve within the service desk
- Assist Internal Teams and resources in troubleshooting and identifying incident resolution, capturing and record initial triage information.
Job Description for CSG Off Campus Drive 2024
- Associate's or bachelor's degree, or equivalent experience.
- 2 years of experience in working with Microsoft products including but not limited to Windows OS (10,11), Azure MFA etc..
- Basic understanding of computer networking and browser troubleshooting.
- Experience working with CRM ticketing systems.
- Experience troubleshooting mobile phone and smart devices
- Experience in troubleshooting common desktop applications (MS Office, Email, Teams etc..)
- Open to work in shifts as per the business requirement
CSG Off Campus Drive 2024 Selection Process
The selection process for the Service Desk Analyst post at CSG International includes several stages, such as:
Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.
Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.
Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.
HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.
How To Apply CSG Off Campus Drive 2024
- Eligible applicants are advised to open online Apply Link (Link given below).
- This link open new tab on your browser
- Carefully read the page above, then find for the apply button on this page
- Enter all of your educational background, professional experience, and other required information.
- Upload your resume.
- Check the details before submitting.
- We'll notify you via phone or email if you've been chosen.
- The shortlisted candidates will also get information about the interview and the location via email.
CSG Off Campus Drive 2024 Online Apply Link
Note : Apply Before the link Expires
Apply for CSG Off Campus Drive 2024 – Double Click to Open
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CSG Off Campus Drive 2024 FAQs
Q1. How to apply CSG Off Campus Drive 2024?
Ans. you can apply for this role through Online.
Q2. What is the CSG Off Campus Drive 2024 Selection Process?
Ans. CSG International Selection is based on an online written test, a group discussion, a technical interview, and an HR interview.
Q3. What is the job location for CSG Off Campus Drive 2024?
Ans. The Job location for this post is Bangalore , Karnataka
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