Genpact Off Campus Drive 2024 Hiring Freshers as Process Associate – Helpdesk Support Role

Genpact Off Campus Drive 2024 | Genpact has recruit Bachelor's Degree candidates for Process Associate - Helpdesk Support | Apply Online | goodwillness.com

Genpact Off Campus Drive 2024 : Genpact is recruiting job applicants for the Process Associate - Helpdesk Support position Through off campus in Hyderabad Telangana . Candidates with a Bachelor's Degree are eligible to apply online for Process Associate - Helpdesk Support position. Eligible applicants are invited to submit applications. As a consequence, competent and eager candidates should submit an Genpact online application. If you truly want to work at Genpact, this recruitment opportunity is for you.

About Company : Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients

Notice for Genpact Off Campus Drive 2024

Genpact is recruiting Bachelor's Degree candidates for the role of Process Associate - Helpdesk Support. The information about the position of Process Associate - Helpdesk Support includes educational qualification, job description, hiring process and skills required for this Genpact Off Campus Drive 2024. Bookmark our "Today's Jobs" website to get informed about the latest openings in the public and private sectors.

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Genpact Off Campus Drive 2024 Overview

OrganizationGenpact
Job Category Private jobs
Job RoleProcess Associate - Helpdesk Support
QualificationBachelor's Degree
Total Vacancy Various
ExperienceFreshers
Job Location Hyderabad , Telangana
Salary Up to 4.5 LPA
Apply ModeOnline
Official Websitehttps://www.genpact.com/

Qualification details for Genpact Off Campus Drive 2024

Minimum Qualifications / Skills

  • Bachelor's Degree required. Preferably in Computer Science, Information Systems, or related field.
  • Strong domain knowledge and technical orientation. 
  • Knowledge of OS, MDM and Office Issues.

Preferred Qualifications/ Skills

  • Customer Service and Problem-Solving attitude. 
  • Good communications skills in English.
  • Should be able to deliver on tight timelines.

Job Description for Genpact Off Campus Drive 2024

Responsibilities:

  • Handle the issues/request reported through various ticketing tool within agreed SLA’s
  • Should handle Voice and Non-Voice tickets simultaneously.
  • Responsible for executive leadership and Board members IT support.
  • Advanced understanding of technology hardware, including desktop computers, laptops, tablets, printers, projectors, and scanners.
  • Troubleshoots and resolves minor wireless, network, switch, or printer issues; escalates major issues (wireless, network, etc.) to information technology (IT)

Infrastructure technical teams:

  • Working knowledge of PC/LAN application software including Office 365 and Internet browsers (Internet Explorer, Chrome, Safari)
  • Set up and configure computer systems.
  • Troubleshooting issues related to MDM, OS, Standard Office Suite, and Browsers.
  • Second level support to Desktops, Laptops, Thin Clients, Printers, Scanners and Multi-Function Devices.
  • Trouble shooting issues related to business specific applications.

Genpact Off Campus Drive 2024 Online Apply Link

Note : Apply Before the link Expires

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Genpact Off Campus Drive 2024 FAQs

Q1. How to apply Genpact Off Campus Drive 2024?

Ans. you can apply for this role through Online.

Q2. What is the Genpact Off Campus Drive 2024 Selection Process?

Ans. Genpact Selection is based on an online written test, a group discussion, a technical interview, and an HR interview.

Q3. What is the job location for Genpact Off Campus Drive 2024?

Ans. The Job location for this post is Hyderabad , Telangana

Jahir
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